Reference

How We Protect Your Information

Your account details, payment history and personal data are central to how we operate.

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cb999 How We Protect Your Information
HELP WITH YOUR PRIVACY

Contact Us About Your Data

Questions about how we handle your information, or want to review what we hold about you?

Live Chat Support Reach our team in the account menu under Settings. Available around the clock to answer questions about your data and how we protect it.
Email Data Requests Send a formal data access request to our support email. Include your account username and we'll verify your identity before releasing information.
Account Settings Update your personal details, communication preferences and privacy settings directly from your account dashboard on mobile or desktop.
DATA SECURITY PRACTICES

How We Handle Your Account Information

Every deposit, withdrawal and bet generates data tied to your account. We store it on secure servers, separate payment details from betting history, and use encryption for all transfers.

Encryption and Storage

Payment information from JazzCash, Easypaisa and Raast deposits is encrypted immediately and stored separately from your account profile. We use industry-standard SSL security.

Who Sees Your Data

Only our support, compliance and technical teams access your information when needed. Payment processors receive deposit details to clear transactions; we don't share betting history or personal data with third parties.

Data Retention Periods

We keep account data while your account is active and for a period after closure as required by law. Older transaction records are archived securely and deleted when no longer needed.

Your Access Rights

You can view, download or request correction of your personal data. Contact support to exercise these rights; we'll respond within the timeframe set by local law.

Password and Login Security

Your password is hashed, never stored in plain text. We recommend a strong password and using two-factor verification if available to secure your account further.

Cookies and Tracking

We use cookies to keep you logged in, remember your preferences, and measure how the site performs. Non-essential cookies are optional; you can disable them in your browser settings anytime.

Your Data and Privacy Rights

Real questions from our players about what happens to their information on cb999, how their payments are handled, and what control they have.

Your payment reference is encrypted immediately and sent to the processor to clear the deposit. We never store your full card or mobile wallet password. Once the deposit lands in your account wallet, only your transaction ID and amount are kept in our system for your record.

No. Your betting history, account balance and personal details are never sold or shared for marketing. We only share information with payment processors to clear deposits, and with authorities if required by law in your region.

We retain account records for the period required by local regulation after closure. This allows us to process any outstanding withdrawals, settle disputes and comply with legal obligations. Old transaction data is securely archived and deleted when no longer needed.

Contact our support team via live chat or email. Provide your account username and we'll verify your identity. Within the timeframe set by local law, we'll send you a complete copy of your personal data, betting records and payment history.

Change your password immediately and contact support. If you believe your payment information was exposed, notify the payment provider as well. Our team will review your account activity and help you secure it further if needed.

Yes, we use cookies to keep you logged in and improve site performance. You can disable non-essential cookies in your browser settings without losing access to your account. Some cookies are required to process deposits and withdrawals securely.

You can request deletion of non-essential data through support. However, we must retain account, payment and betting records for the period required by law. Once that period expires, we'll delete what's no longer needed unless you ask us to keep it.

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